Terms of Service

Last updated: January 15, 2025

1. Acceptance of Terms

These Terms of Service ("Terms") govern your use of Jina Debug's website, services, and platform (collectively, the "Service") operated by Chennchuu Inc. ("Company", "we", "us", or "our"). By accessing or using our Service, you agree to be bound by these Terms.

If you disagree with any part of these terms, you may not access the Service.

2. Description of Service

Jina Debug is an AI-powered on-call engineer that automatically investigates and resolves alerts, bugs, and incidents using your logs, codebase, and playbooks. Our Service helps engineering teams reduce alert fatigue and resolve incidents faster through automated investigation and resolution.

We reserve the right to modify, suspend, or discontinue the Service at any time without notice.

3. User Accounts and Registration

To access certain features of the Service, you may be required to register for an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

We reserve the right to refuse service, terminate accounts, or remove content at our sole discretion.

4. Acceptable Use Policy

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Infringe upon intellectual property rights
  • Transmit harmful, threatening, or offensive content
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper functioning of the Service
  • Use the Service for any illegal or unauthorized purpose

5. Data and Privacy

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

You retain ownership of your data, but grant us necessary licenses to provide the Service.

6. Intellectual Property

The Service and its original content, features, and functionality are owned by Chennchuu Inc. and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You may not modify, distribute, or create derivative works based on our Service without our express written permission.

7. Payment Terms

If you purchase a paid subscription, you agree to pay all fees associated with your account. Fees are non-refundable unless otherwise stated.

We may change our pricing with 30 days' notice. Continued use of the Service after price changes constitutes acceptance of the new pricing.

8. Limitation of Liability

To the maximum extent permitted by law, Chennchuu Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

Our total liability shall not exceed the amount you paid us for the Service in the 12 months preceding the claim.

9. Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that the Service will be uninterrupted, secure, or error-free.

10. Termination

We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

You may terminate your account at any time by contacting us at support@usefabrica.app.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of California.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the new Terms on this page and updating the "Last updated" date.

Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.

13. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Chennchuu Inc.
Email: legal@usefabrica.app
Website: https://usefabrica.app