Privacy Policy

1. Introduction

Chennchuu Inc. ("Company", "we", "us", or "our") operates the Jina Debug platform and website (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By using our Service, you consent to the data practices described in this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email address, phone number)
• Account credentials and profile information
• Company information and job title
• Payment and billing information
• Communications with our support team

2.2 Technical Information

We automatically collect certain technical information when you use our Service:

• IP address and device information
• Browser type and version
• Operating system
• Usage patterns and preferences
• Cookies and similar tracking technologies

2.3 Data You Connect

When you connect monitoring tools, code repositories, or external services to Jina Debug, we may access and process your data to provide the Service. This data remains under your control and ownership.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Provide, maintain, and improve our Service
• Process transactions and manage your account
• Communicate with you about the Service
• Provide customer support
• Analyze usage patterns to enhance user experience
• Comply with legal obligations
• Protect against fraud and security threats

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist in operating our Service
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Consent: When you explicitly consent to sharing

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

We use industry-standard encryption, secure data centers, and regular security audits to safeguard your data.

6. Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or regulatory purposes.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data
• Objection: Object to certain processing activities
• Withdrawal: Withdraw consent where applicable

To exercise these rights, contact us at privacy@usefabrica.app.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Service. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Analyze how you use our Service
• Provide personalized content
• Improve our Service performance

You can control cookie settings through your browser preferences, but disabling cookies may affect Service functionality.

9. Third-Party Services

Our Service may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to these external sites or services.

We encourage you to review the privacy policies of any third-party services you use in connection with our Service.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

By using our Service, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence.

11. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Service after changes are posted constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

For data protection inquiries, you can also contact our Data Protection Officer at dpo@usefabrica.app.